Call of Leadership

The Call of Leadership

Cliff DuVernois engages in a delicious and enlightening chat with Amy Ruis, a Michigander who has turned her passion for food into thriving businesses – Aperitivo and Art of the Table. They discuss the unique joys and challenges that come with running a gourmet store and the importance of providing diverse, high-quality products for customers.

In this episode, Amy discusses

  • How to approach trying new things
  • Making the experience of new cheeses fun
  • What you can expect at Aperitivo

Show Notes:

00:00 Introduction and Welcome

01:06 The Story of Aperitivo

01:41 Amy’s Journey to Grand Rapids

02:53 The Birth of Art of the Table

04:05 Why Retail? Amy’s Love for the Business

05:14 The Evolution of Art of the Table

08:00 The Creation of Aperitivo

09:42 The Art of Cheese and Wine

11:18 Educating Customers and Staff

15:14 Overcoming Challenges in Business

15:32 The Struggles of Running a Business Solo

18:39 Exploring the Cheese Shop Experience

18:54 The Art of Choosing and Tasting Cheese

21:34 The Unique Wine Collection at Aperitivo

23:01 Cheese Recommendations and Where to Find Us

Transcript
Amy Ruis:

It's really about the customers.

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And when they give me kudos

for what I'm doing, I'm like.

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All right, I can keep doing this because

you are coming back here saying Please

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keep doing what you're doing for, food or

do what you're doing for Grand Rapids So I

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think that that's the biggest thing for me

is like having people that are outside of

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the organization say to me you can do it.

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Cliff Duvernois: Hello everyone, and

welcome back to Total Michigan, where

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we interview ordinary Michiganders

doing some pretty extraordinary things.

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I'm your host, Cliff DuVernois.

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So I'm still in Grand Rapids.

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And there are so many great stories here.

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And one of the things that I really wanted

to do in Grand Rapids while I was here

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was to check out the Downtown Market.

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If you haven't been here, you

really should come because

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this place is just full of all

really all kinds of cool shops.

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Anyways, I was able to connect

with today's guest because I've

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never had anybody on the show

before to talk about cheese.

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So that's what we're doing today.

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Today I have on the show, Amy Ruis, owner

of Aperitivo, as well as Art of the Table.

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Amy, how are you?

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I'm well, thank you.

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Excellent.

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So why don't you tell

us what is Aperitivo?

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Amy Ruis: We are a shop here in the

downtown market in downtown Grand Rapids.

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And we sell cheese, charcuterie,

wine, beer, and other gourmet foods.

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And we have a wine bar where

you can eat all of those things.

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Or you could take them home with you.

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Cliff Duvernois: So I guess my

next question is going to be is,

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is it okay if I just move in?

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Amy Ruis: Sure!

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Everyone should.

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I'll just bring rations of wine

to you at certain intervals.

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Cause that's like,

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Cliff Duvernois: that's like

four or five of my love languages

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that you just said there.

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So, okay.

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Let's take it, let's take a

little bit of a step back.

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So why don't you tell us where

you're from and where you grew up.

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Amy Ruis: Oh, great question.

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Well, I'm kind of from Grand Rapids.

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I was born elsewhere, but, I

consider myself a Grand Rapidian.

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I grew up right, here with a great

family who was interested in food,

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but not in the industry at all.

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So this was just something

that I love to do.

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But I'm right from here and I

love staying in Grand Rapids, even

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though I was going to leave at one

point, drew me in, drew me back.

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Cliff Duvernois: So let's take,

let's unpack a couple of things.

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So first off, so you come

from a family of foodies.

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Amy Ruis: Yes, my

grandmother loved to cook.

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And you had to have different, colors of

things on your plate, not drab plates.

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That's where I learned good things from.

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And then also my family loved to set a

good table when they were, when we were

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sitting down to eat, it was always a fun

meal to experiment with different things.

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Artichokes, blue cheese,

anchovies, cheese.

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Cliff Duvernois: So what then brought

you to Grand Rapids in the first place?

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Amy Ruis: I think my family

just had a job change.

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That's what brought us to Grand Rapids.

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What kept me in Grand Rapids, I think,

is probably the real question of, I

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went to college and I was going to

get out of here and I never left.

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I Haymarket Square, which was,

like all the kitchen implements

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you'd ever want, every gadget,

all the dinnerware, cookware.

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And I started managing there,

not knowing much about it, and

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it flourished into that, being

a sales rep for those products.

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And then opening my own shop.

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which I still own called Art of the Table.

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And then aperitivo jumped out

of Art of the Table because

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we didn't have enough space.

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So we thought, why not do

what we know we like to do?

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One of them is we loved cheese.

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And I had a cheesemonger on

staff who said, let's do this.

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We need more space.

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So we started this together.

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And then secondly, we wanted a

place to do wine tastings and beer

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tastings and get people together in

a space to experience those things.

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And we don't have that

space at Art of the Table.

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So we were just like,

that's a retail shop.

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This is more of a place where you

can come to the market and experience

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it as well as take it home with you.

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Cliff Duvernois: So you decided

to open up Art of the Table.

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Why?

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I mean, there's easier things to do in

life, like take up golf or take up tennis

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or pickleball or something like that.

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But you decided to play entrepreneur.

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Amy Ruis: I like to say that I'm a

little crazy because I love retail.

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I love retail a lot, like to the

extent that like that is my life.

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I love to do retail.

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I love to have people come to me to find

good things that will trust me with that.

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I was saying that I was a sales

rep earlier in my career as well.

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I tried that out and it was.

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I won't call it a horrible experience,

but almost I just learned from it

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and I learned that what I should

not do is go drive my car to a store

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and ask them to buy things from me.

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It's just not me.

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And so I realized that early on when I was

doing that after I'd already done retail

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for a while that I really like retail.

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So I went back into the land of

retail and opened a shop on Wealthy

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Street, which at that time, we

were the second thing to open.

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And it was a bakery that opened before us.

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And then we did a year later,

and before that it was basically

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like, just a bad street.

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It had nothing, except for, bad juju.

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Yeah.

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So we opened and things

started happening 20 years ago.

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Cliff Duvernois: So that's really cool.

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Art of the Table.

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What is it that you sell there?

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Amy Ruis: We sell basically

the same things we sell here.

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But in a broader sense.

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So we have a lot of gourmet food.

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We have beer and wine and spirits there.

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We don't have spirits here, just there.

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Uh, And then also tabletop accessories,

serving pieces, tablecloths, glassware.

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Lots of cool foodie things.

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The reason I called it Art of the Table

was all these things go on your table.

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And I consider them art because

somebody is making them for you and

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somebody is making this look like art.

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Because you're making a good table set.

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Cliff Duvernois: When you

decided to do this, this is.

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This whole concept is more higher end.

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what made you think that you were

going to be successful doing it?

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Amy Ruis: Well, if we're talking

Art of the Table, I had no

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idea if I'd be successful.

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And I think that that was a very

interesting time in my life when, I was.

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My parents always said, you're young

and you can fail and start over again.

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And you believed it.

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And I believed it.

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So I just went for it.

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And I really have always just gone for it.

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And I don't know where I come up

with that sense of myself that I

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can just I'm going to try that.

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But I do, I try it and Art of the Table

could have been one or the other things.

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Obviously, this could have been too, but

we rested on our laurels of people know

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us, people trust us, people love the

product we're bringing to them already.

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Why would it not succeed

here in the downtown market?

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We have been successful for 10

years over here and just bringing

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people the things they want.

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And they're so thankful to have that.

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It is a higher end concept.

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But not I feel like it's

not out of reach for people.

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most people I should say, I think that

we have ways that people can experience

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our space in small ways, small cut of

cheese, a little bit of charcuterie, a

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little jam to go with it or to take home.

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and do that on the budget and a

little bit more, or you can sit

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here and you can elaborately.

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Order all the food we have on the

menu and bottles of wine or glasses

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of wine and experience that too.

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Cliff Duvernois: So you opened up Art of

the Table and things started taking off.

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Were you surprised by that?

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Amy Ruis: Relatively, yeah.

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Yes, I was surprised at how well

they took off as quickly as they did.

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Sure.

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I think Grand Rapids was

hungry for that at that time.

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There are few places to shop

for those kinds of things.

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There are a couple of

those stores in town.

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There's a lot more of that,

of this kind of food out there

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now at the bigger box stores.

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Grocery stores have, fancy

food as well these days.

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But I think that the way that we have

always created it and attended to it and

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showed people that we care about it I

think is a really big change from a lot

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of the ways that people present, good food

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Cliff Duvernois: So Aperitivo was born

out of the fact that you were running

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out of space at Art of the Table, because

Art of the Table is primarily retail.

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Yep.

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Were, did you, at that time, did

you have places set up where, where

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people could come and like have

a table, invite their friends?

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Amy Ruis: No, and that's

really why this was it.

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That we're, where we were

like, this is an opportunity.

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When the downtown market

opened, we were in here first.

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We're, we're originals.

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I guess I'd say.

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And so we didn't have a space to do that.

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So the opportunity was put this in

front of people in a different way.

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And let them experience a sit down.

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and we only, we've actually expanded

since we opened, during COVID.

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So we only had, about, uh, 22 seats,

early on until three years ago.

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And now we have 60 plus the outdoor.

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Cliff Duvernois: So when you were

thinking about opening up Aperitivo, why

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come to the Downtown Market to do it?

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Amy Ruis: I think that just knowing

what they were attempting to

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bring into the food world through

this one building was exciting.

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Because with a fishmonger with

a bread purveyor with coffee

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people, yeah, all these things.

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And you were like, okay, well,

if they're all going to be there,

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I should probably be there too.

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it would have been far easier for me to

set up one block away from my location

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where I could just walk back and forth.

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That would have been great, but we

wanted to give this A really good

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chance to show what it could do.

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And the opportunity for food

people coming here was good.

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Cliff Duvernois: Why the

focus on cheese and wine?

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Amy Ruis: I think we

love to educate people.

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And I think that we want to

expand people's horizons.

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And with doing run of the mill that

everyone else might do, or doing

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just a jam, doing some place, selling

widgets of some sort, that is easy to

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do, of course we choose cheese, where

it's, you know, A different hole.

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It's an in depth category.

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So is wine.

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So is beer.

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All these categories that we chose.

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I always choose the hard road,

not the easy one, of course.

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Right?

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Like why didn't I do that?

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So I feel like we, we chose a thing

that was interesting, that had

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growth that we could make here.

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and that we could just

keep showing people that.

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You don't need to just eat cheddar or

you don't need to just drink that wine

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that you find at the grocery store.

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Like we're going to take this

product and this product and

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we're going to mash them together.

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And if you, and you can have, six

different Rhone wines some night for a

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tasting and you can have six different

cheeses on that plate, all that create

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a different outcome of joy when you're

having them and you never know which one.

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But, yeah, it's just an opportunity

to let people try new things.

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And West Michigan's not always

ready to try new things.

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I feel like.

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There was, it was a little bit

of a learning curve there too,

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where you're like, well, how much

Alpine Swiss cheese can we sell?

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How many?

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Things, but we told them, this is good.

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Try this.

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And people believe us.

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Cliff Duvernois: And actually that

would be something worthwhile exploring

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is that educational component to it.

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Because it's not only educating

your customers to come up and, Hey,

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let's try some different cheeses.

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Talk to us a little bit

about that education process.

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How do you get, if somebody were to

walk up to the counter and be like, you

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know what, this is all foreign to me.

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Like, where do you go?

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Where do you even get started?

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Amy Ruis: Yeah.

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We try really hard to educate our

staff, like from the get go, like get

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them, a lot of people, some people

come to us knowing a lot about cheese.

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But most people don't.

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So we have to just You know,

that's our staff kind of stuff.

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We have to get them intrigued in it, too.

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They're intrigued enough to

come work here, which is great.

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And then after that, you have

to tell them all the stories.

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Because every cheese that

we carry has a story.

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Why is it made?

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Why is it here?

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and so there's a lot to learn.

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There's a lot.

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And it's just wine's the same.

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Or beer's the same.

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There's a reason.

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And again, that goes back to the

artistic part of this whole thing.

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Why is that here?

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Why did I choose that one versus

I could have chosen this one might

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be 10 cheaper or might be more

readily available, but I'd rather

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do the thing that is unique to it.

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So educating people, I guess at that point

is just, trying to bring it, make it fun.

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And I think that we do make it fun.

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We've got people who are just like, yeah.

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have the best time handing out a

sample and watching people's faces.

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Like wow, that's awesome or Oh

God, I will never eat that again.

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Get that out of here.

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There are both, you know.

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We have all those.

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We have kids who are five years old

who are some of our best customers who

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are like Give me more of this cheese.

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And really we have fancy, we have fancy

kids around here now because they're like,

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we have one kid who spends his birthday

here every year since he was five.

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And he's 12 now.

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He just spent his birthday

here last week and he will.

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That's where he asks

to go for his birthday.

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And he comes here with his

parents and buys crazy cheese.

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And it's, it's really fun

watching people grow up.

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You know, from little ones or just

adults who are like, I only like cheddar.

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And the next thing you do

is have well, just try this.

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And then they're like,

what does this taste like?

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Oh, it has notes of this or that.

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Oh yeah.

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I taste that.

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Now I want to try something different.

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Those kinds of, experiences, I

think, with our staff, is most fun.

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I always think that the busier

times are so much fun because you

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just can, like, one person after

another gets excited about things.

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Cliff Duvernois: For our audience,

we're going to take a quick

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break and thank our sponsors.

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When we come back, uh, Amy's

going to talk to us a lot more

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about cheese, wine, bubbly.

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We'll see you after the break.

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Hello everyone.

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And welcome back to Total Michigan,

where we interview ordinary Michiganders

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doing some pretty extraordinary things.

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I'm your host, Cliff Duvernois.

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And today I am hungry.

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So we're talking with Amy Ruis,

owner of Aperitivo, as well as Art

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of the Table, and we're actually

sitting right now in Aperitivo.

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Amy, before the break, we were

talking about the wonderful

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response of the customer base

coming in here and trying out your

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cheeses, everything else like that.

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Starting any kind of business

always has like it's challenges.

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And there's always some point in time

where you just like you almost get

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frustrated and I know you said that, you

know, you're pretty tenacious, you know,

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when it comes to this, but why don't

you share with us maybe one or two of

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the challenges that you had to overcome

to make a Aperitivo what it is today?

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Amy Ruis: I think the hardest thing

in my whole career here at Aperitivo

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was I started with a business partner.

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And I don't have a

business partner anymore.

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And so doing it on my own, I have had,

I had a fad, fantastic manager that was

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here for a very long time and I've had

different people, you know, supporting

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me and supporting roles, as we go.

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But I think the hardest thing

is just doing a business.

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Being the manager of this business

and of my other business, I

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also have a manager there.

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But between that, there's a

lot to do as a business owner.

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And I love when, when I started,

people would say, Oh, your

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store's open only from 10 till 8.

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It must be nice sleeping in.

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And I'd say things like, Oh really?

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You clearly don't have a business.

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Yes, I, yes.

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I get up and get going most days

and I have some flexibility in

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that, but also there's a lot to

do and I never quite get it done.

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And especially during the holidays,

it's 24 seven that I take naps, I say

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like in the middle of the night during

the holidays, that's about it because

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that's all this time I have for sleep.

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But the, yeah, I would say that

there have been difficulties in that

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structure that I have of this business.

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I also think that the market

itself is it ebbs and flows.

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It's whether people come to see us.

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Is whether they're excited or not

about the market at that moment,

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if they think it's good or bad.

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So I think Grand Rapids is a

little finicky in that and so

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there's a little bit of oh the

market Is it really doing well?

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Are you doing okay?

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And I'm like, well come find out and

help us be okay, you know So that's what

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my biggest message always is to people

is like don't assume it's good or bad.

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Get in here.

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And experience what we've got going on.

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So I think that that would be

my Those would be my downfalls.

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Also, I can't do all the roles.

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we have a kitchen.

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We have server, servers.

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We have experts in cheese and charcuterie.

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And that's hard to be an expert of all.

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especially when you're

trying to oversee it.

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So, I would say that

that's my hardest stuff.

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Cliff Duvernois: Has anybody ever

given you like a piece of advice when

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you're doing this, that it's helped

you and sustained you as you go?

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Amy Ruis: Well, I've got a couple.

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But one is customers.

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It's really about the customers.

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And when they give me kudos

for what I'm doing, I'm like.

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All right, I can keep doing this because

I'm doing it because you love it and you

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are coming back here saying Please keep

doing what you're doing for, food or do

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what you're doing for Grand Rapids or

do what you're doing for You know myself

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too like because I love it So I think

that that's the biggest thing for me is

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like having people that are outside of

the organization say to me you can do it.

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And then I have a really great support

Team, I guess I would say, which

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is my husband, my sister, my mom,

and then everyone who works for me

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who's like rooting for us to be good.

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So I have a good cheering

squad, which is good.

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Cliff Duvernois: Let's pretend that

I've never been to a cheese shop before.

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The only experience, exposure I've had to

cheese is like, you know, whatever I can

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find on the shelf at the grocery store.

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What should people be thinking about

when they come into a cheese shop?

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Amy Ruis: I think that I always

tell people In cheese and also

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it really works well with wine.

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And everything like to really think

about what is you've liked in the

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past and haven't liked in the past

and Go off of your comfort zone a

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little bit in what you've liked.

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So like hey i've loved Cheddar all

my life, or I've loved Gouda, but

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I've only ever had smoked Gouda.

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Well, try an aged Gouda.

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so move that needle a little bit

and being willing to try something.

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And then also, I think on the opposite

side, being willing to try something

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that you've, not liked before, and

say, I'm going to try that again,

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because it might be different.

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For example, we probably have,

the thing we hear the most from

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people is, I hate blue cheese.

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that's the one people don't like, but we

have 14 blue cheeses over there right now.

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And I think if people say, I

don't like blue cheese, that's

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not fair to blue cheese.

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Blue cheese needs, an audience

of this one's ultra creamy

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and this one's ultra salty.

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And this one is the, it's a compass of

blue cheese and there's no two are made

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the same, which is why we have 14 and the

same with Gouda and the same with cheddar.

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We sell.

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We have our favorite cheddar

that we sell 10 to 50 pounds a

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week, depending on the season.

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And people love that cheddar

if you put it in their mouths.

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But also, you know, don't feel

bad for that or feel bad for the

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other cheddar that's sitting there.

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We've got to try that one too.

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So I think that having people

be willing to go off of there,

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like I only eat cheddar helps.

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When you walk into a shop like

this, just have an open mind.

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Cliff Duvernois: It's

interesting you say that.

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I was thinking back to, uh,

I'm a big Anthony Bourdain fan.

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And in his book he talked about

cheese that smells like foot.

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Yeah.

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And I just remember like I wanted to

be totally adventurous and have that.

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So I go into a cheese shop,

my only exposure at this

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point is like cheddar cheese.

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And I go in there and I find cheese

that smells like foot and I bite

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into it and holy sweet Moses.

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Yeah.

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You know, I was like, I don't

think I'm quite ready for that.

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Put it off to the side.

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Amy Ruis: But sometimes I like to

say the bark is worse than its bite.

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And so sometimes you might

find a cheese that smells like

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feet or ammonia or whatever.

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But if you just take a little

piece of that cheese and you're

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like, all right, here we go.

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And it tastes creamy

and salty and delicious.

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And yet, but you have to

move the needle slowly.

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I think again, going back to like, if

you're starting on cheese, we don't need

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to give you the stinkiest blue cheese.

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That smells like socks and

feet We don't want that.

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We just want you to like it.

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Cliff Duvernois: The wine.

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The bubbly that you guys have.

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I will say this right now for the record,

your collection here is impressive.

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I mean, it's like you were talking

before about how you don't have cab on

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the menu because so I guess my question

to you is a lot of the wines that you

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have here are from outside of the U S.

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Why?

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Why go that route?

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Amy Ruis: Several reasons.

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I think that, while I really do like

some certain wines that are made in the

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US, I think that European and beyond

wines are tend to be more interesting.

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they are usually more small batch.

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They're usually at least the ones we pick.

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We try to do small batch things,

things that are made by people.

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I've met a lot of people who

make the wines that we sell.

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Um, that's important to me that they

are made well and made by a person.

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We can't only have wines that are,

maybe tiny batch because that just

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leaves you in a place where you

can't have variety of price often.

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but even in our variety of price,

we try to have even our lowest.

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lower end stuff, be things that we can

be proud of, like great examples of a cab

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or great examples of a sauvignon blanc.

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We have those here.

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but we also have some things

that are more esoteric.

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And there are different,

uh, grape varieties.

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So, yeah, I just tend to try to

find things that Impress me and

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are unique to me that come my way.

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Cliff Duvernois: The next question

I have, if somebody is coming here,

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what would be like some cheeses you

would recommend that they would try?

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Amy Ruis: I would recommend

everyone to try, something that

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again, pushes their comfort zone

to something that's either stinky

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blue, either blue or alpine cheeses,

German cheeses, that kind of thing.

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There are a lot that are just like,

a little bit more in that, feet zone.

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But, but I would also say to try

something just fresh and like

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a brie or like a goat cheese.

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Something that is just

independently made, small.

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we, like I have certain

ones that are my go tos.

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I also think that people should

try sheeps milk cheese more.

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Sheeps milk cheese is delicious and soft

and elegant and a lot of people might

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say, what does that really taste like?

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Like sheep's milk just

isn't what people go for.

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Um, But try them.

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They're delicious.

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And they're rewarding.

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So I think, St.

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St.

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Rocco Brie is a brie that's made

here in Benton Harbor in Michigan.

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Oh, nice.

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Proud of that.

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Proud of Trillium, which is Tulip Tree

Trillium, which is down in Indianapolis.

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we have two of the best U.

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S.

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bries right here, within

hours of us being made.

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And so we can get them here quickly.

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And they are delightful.

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and we have things from Spain that

I would love to go, visit these

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creameries and like all this great

stuff comes back, to us that is just

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so perfectly textured and lovely.

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I could go into more detail.

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But I really think that people should

try things that they haven't seen before.

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Cliff Duvernois: And Amy, if somebody

is listening to this interview

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and they want to come check you

out, sample some cheeses, find you

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online, where can they do that?

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Amy Ruis: They can do that here at the

downtown market, uh, in Grand Rapids.

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435 Ionia is our address.

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We're in this big, lovely building.

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it's a LEED certified

building, which is really cool.

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It's really pretty here.

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And we're here 11 to 7 weekdays

and then 11 to 8 on Friday.

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Saturdays, 10 to 8, and then

Sundays, 10 to 7 as well.

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So we're here 7 days a week.

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You can easily find us.

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Our website is aperitivogr.

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com, and there are lots

of things on there.

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You can see our menu, you can see

our, some of our selections that

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we carry here, and wine and food.

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Cliff Duvernois: And classes.

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And classes.

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Which we didn't even have time to cover.

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Amy Ruis: Yes, yes.

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We have really fun things happening.

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We try to keep that going.

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on a, at least one a month of those

and, yeah, we really like to educate

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whether it's one or two people at a time

or, a lovely group setting at a table.

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Cliff Duvernois: Amy, thank you so much

for taking time to chat with us today.

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I really appreciate it.

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Thank you.

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And you're welcome.

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And for our audience, you can always

roll on over to TotalMichigan.

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com, click on Amy's interview and, uh,

get the links that she mentioned above.

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We'll see you next time when we

talk to another Michigander doing

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some pretty extraordinary things.

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We'll see you then.