Celebrating Customer Loyalty at the Bavarian Inn Lodge with Jim Engel
How can a family owned hotel compete against the big chains? Simple. Play the game better! Jim Engel shares with us the history of this beloved and beautiful hotel and also the effort it takes to build a relationship with their loyal customers. Their affordable rewards program is simply second to none and has allowed […]
Hot Air Ballooning with West Michigan Balloon Association
Hot Air Ballooning is very much alive in Michigan! And the West Michigan Balloon Association works hard to make sure that people of all ages can enjoy the thrill of this beautiful sport. Derrick Jones, Director of the West Michigan Balloon Association shares with us about the history of his organization, what their mission and […]
74: From Schoolteacher to CEO with Kathie Fuce-Hobohm from SPACE, Inc.
Going from school teacher to CEO of one of Michigan’s top 50 businesses to watch. Kathie Fuce-Hobohm stepped into the CEO role because she loved what she was doing. In this episode, we cover the history of her company Space Inc, the succession of her family business to the next generation, and causes she strongly […]
73: How to do a proper wine tasting with Andy Jacobson, Mari Vineyards
In this episode, Andy Jacobson, Tasting Room Manager for Mari Vineyards, shares with us not only some of their great wines but also how to do a proper tasting at a wine room. We talk about how to properly clean your pallet, what to focus on with aromas, and how to take the stress off of tasting wine.
72: The Farm Restaurant: The Magic Behind Excellent Customer Service
The Farm Restaurant is in the middle of nowhere. And yet this hidden gem thrives when so many others fail. In this episode, co-owner Chris Roth walks us through how they engineer the perfect customer experience in both good times and bad times.
Ep 71: Good Wine & More Bubbly with bigLITTLE wines and Mawby Sparkling
Mike Laing is back! Today he walks us through two wonderful wines, one from his own bigLITTLE wines and a wonderful bubbly from Mawby Sparkling. We talk about how bigLittle wines developed a signature white pinot noir; Mawby’s partnership with Cherry Republic, and how Michigan wines fit into the world stage of wines.
Ep 70: Living Life On Your Own Terms with Jim Doyon
What does it take to live life on your own terms? Jim Doyon knows and he shares that with us today. From starting his own business, helping others grow theirs, to taking his family on an extended multi-year road trip, Jim shows no signs of slowing down and he’s loving it.
Mountain Town Station Restaurant & Brew Pub with Jim Holton
Links Mountain Town Station Restaurant Website Mountain Town Station Facebook Page Transcript Cliff Duvernois: [00:00:00] hello everyone. And welcome to the podcast. My name is Cliff Duvernois your host today, we’ve got Jim Holton with us. On the line and he is the owner and manager of a litany of different restaurants, family restaurants that […]
American Museum of Magic with Jeffrey Alan
Board member and Magician Jeffrey Alan takes us through the history behind this great little gem as well as the amazing links between the history of Michigan and the history of magic. Links American Museum of Magic Website American Museum of Magic Facebook Page Transcript Cliff Duvernois: [00:00:00] hello, everyone. Welcome to the show. My […]
Celebrating 100 Years at St Julian Winery with Nancie Oxley
St Julian Wines is now celebrating their 100th Anniversary in 2021! Nancie Oxley, the Vice President in Charge of Wine Making (which is the coolest title ever!) shares with us the rich history of St Julian Winery, what it takes to put together a great tasting bottle of vino, and some recommendations to try this […]